Frequently Asked Questions

What is Life Insurance?

Life insurance is a product that guarantees the client a lump sum payout to their beneficiary upon their demise within the policy period or survival benefit at the end of their policy term.

How long can one be on cover?

The period one is on cover is described as a ‘term’. One can be on cover. The term ranges from 1 to 30 years depending on the provider you choose.

What benefits does the cover offer?

• 100% of Sum Assured payable to the named beneficiary at death of the life assured by any cause during the premium paying term
• Survival benefit for policy terms running from 5 years and above.

How much does life insurance cost?

The cost (premium) is determined by your age,desired sum assured as well as the policy term.

What documents do I need to buy the insurance?

• National ID
• KRA PIN
• Headshot

What are the minimum and maximum ages of entry?

The minimum and maximum ages at entry are 18 years and 60 years respectively

How do I make a claim?

Immediately notify us by clicking on the claim button on your mTek Services App.