Covid-19 pandemic has changed the world of business. The world of business as we know it will never be the same again. People are increasingly working from home, maintaining social distance, wearing masks, observing high levels of hygiene by washing hands with soap and water, among other measures.
For years, insurance firms have been reluctant on taking to digital platforms to amplify their products and service. Covid-19, however, leaves them no choice. It is time for them to choose to either shape in or shape out. The pandemic has presented a golden opportunity for insurance firms to realize the importance of going digital.
The local insurance industry has been struggling to reach the uninsured for years. However, new players are beginning to realize the benefit of integrating technology in their operations to increase efficiency and even more important reconnect with customers.
“Digital disruption has transformed many industries over the past decade. In the same way, the transport and logistics sector was disrupted by Uber, and hospitality by Airbnb, the world of insurance is being shaken up by insure-techs,” says Bente Krogmann, the co-founder, and CEO of mTek Services. Read More