Location: Nairobi – Kenya
Reports to: Director of Business Development
Role Purpose
The Manager, Insurance Services will be responsible for driving the success of the Protect module in Kenya, overseeing design, distribution, and growth of embedded insurance solutions for workers across formal and informal sectors. This role will focus on execution — building strong insurance partnerships, supporting sales, ensuring operational excellence, and promoting adoption of insurance services.
Key Responsibilities
Sales & Business Development
- Support B2B2C sales strategy to onboard corporates, employees, SACCOs, and gig platforms with Protect offerings.
- Work closely with the business development team to integrate insurance into pitches and grow adoption.
- Work with activation teams to drive uptake and understanding of core offerings.
- Achieve revenue and uptake targets for insurance products within the Protect module.
Strategic Partnerships
- Manage day-to-day relationships with insurance companies, brokers, and insurtech partners.
- Negotiate and maintain commercial terms that benefit customers while driving business sustainability.
- Coordinate with core partners to ensure successful distribution and product rollouts.
Product & Operations
- Work with product and tech teams to improve customer onboarding, registration, and claims processes.
- Monitor product performance and recommend enhancements to ensure Protect offerings remain competitive.
- Ensure regulatory compliance with the Insurance Regulatory Authority (IRA).
- Serve as the Principal Officer for the insurance agency.
Team Management & Support
- Provide training to BD Managers, Customer Success, and Customer Support on insurance products to ensure consistent messaging and sales execution.
Market Growth & Reporting
- Identify opportunities to expand Protect’s footprint across health, life, and asset insurance segments.
- Track KPIs including policy uptake, premium volumes, and claims ratios; prepare regular reports for leadership.
- Stay informed on market trends and competitor activity in insurtech and microinsurance.
Qualifications & Experience
- Bachelor’s degree in Actuarial Sciences, Insurance, Business, Finance, or related field.
- A professional insurance certification (COP, ECOP, ANZIIF, etc.) or regulatory license (IRA agent, broker, risk manager) is strongly preferred.
- 5–7 years’ experience in insurance distribution, partnerships, or product management.
- Experience working with or for insurance companies, brokers, or fintech/insurtech players.
- Strong understanding of B2B2C and B2C sales strategies and insurance regulatory requirements in Kenya.
- Proven ability to build partnerships and deliver results against targets.
Key Skills & Competencies
- Dynamic, ambitious, and execution-focused.
- Strong networking, negotiation, and partnership management skills.
- Ability to balance sales drive with operational detail.
- Excellent communication and stakeholder management.
- Data-driven approach to performance tracking and improvement.
Why Join Us?
- Lead the Protect module at a fast-scaling fintech transforming financial wellness across Africa.
- Work directly with leading insurers, Insurtechs, and distribution partners
- Contribute to expanding access to affordable, impactful insurance products for Kenyan workers.
- Competitive salary and performance-based incentives.
Application Process
To apply, please submit your resume and a cover letter detailing your relevant experience and explaining why you’re a great fit for this role to [email protected] cc [email protected].
Deadline
30th November 2025
